Solar Inverter Error Codes & Troubleshooting

The solar inverter is the central core of any photovoltaic system. When an error code or grid disconnection occurs, power generation halts immediately. Find exact causes and repair protocols to secure and restore your PV inverters.

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All Solar Inverters Error Codes

FroniusVerification
State 307

Low DC Input Voltage

Applies to: Fronius Primo / Symo / Gen24

Insufficient DC input voltage on the inverter MPPT trackers. The unit remains in standby because solar irradiance is inadequate to reach the required DC startup threshold (Udc min).

SMACritical
Error 3501

PV Generator Ground Fault

Applies to: SMA Sunny Boy / Sunny Tripower

Galvanic insulation fault on the DC photovoltaic array. The inverter detects a DC leakage current to ground and locks out its coupling contactors for life safety.

HuaweiCritical
Alarm 2062

Low Insulation Resistance

Applies to: Huawei SUN2000 (2KTL to 100KTL)

Insulation resistance between the DC photovoltaic array and ground has dropped below the safety threshold (Low Insulation Resistance to earth).

SolarEdgeCritical
18x8B

DC Isolation Fault (Riso Low)

Applies to: SolarEdge HD-Wave SE3000H–SE10000H

The inverter isolation monitoring interrupter (Riso) detected DC leakage current to ground exceeding safety thresholds, preventing grid export to stop electric shock risks.

GrowattCritical
102

PV Insulation Resistance Low

Applies to: Growatt MIN 2500–6000TL-X / MOD Series

Insulation resistance between the PV DC circuit and Earth Ground is below the safety limit (50 kΩ), indicating a ground fault in the solar array or rooftop wiring.

EnphaseVerification
101

Microinverter PLC Communication Loss

Applies to: Enphase IQ Envoy / IQ Gateway / IQ8

The IQ Gateway has lost communication with one or more rooftop microinverters over the electrical AC power lines (Power Line Communication failure).

Field Service Recommendations for Solar Inverters

Prior to performing any diagnostic testing or taking electrical measurements on residential or commercial equipment, always lock out / tag out (LOTO) power sources and shut off fuel or water supplies. Wear rated personal protective equipment (insulated gloves, eye protection) and use a calibrated CAT III/CAT IV digital multimeter.

If fault symptoms persist after executing our pinout checks and component resistance tests, consult a factory-certified technician or licensed HVAC/appliance specialist.